Make a tangible difference in lives every day

How Your Volunteer Work Transforms Our Community

Connect Callers to Vital Resources

By guiding callers to appropriate community services, volunteers bridge gaps and ensure people receive the assistance they need.


Promote Mental Health Awareness

Your involvement helps spread understanding and reduce stigma around mental health challenges within the community.



Support Suicide Prevention Efforts

Volunteers play a key role in preventing self-harm by providing timely intervention and reassurance to those at risk.



Get Started Today

Voices that bring hope and change

What Our Volunteers Say About Making a Difference

Volunteering here has shown me the real impact of a listening ear. Every call is a chance to offer calm in chaos and remind someone they’re not alone.

Emma R.

Being part of Contact Helpline means standing with people in their darkest moments. It’s challenging but deeply rewarding to know my support can help someone find strength.

Liam K.

I never imagined how much a simple conversation could change lives. Volunteering has taught me empathy and resilience, and I’m proud to contribute to this vital mission.

Sophie M.

Volunteering FAQs

Find clear answers to common questions about volunteering with Contact Helpline, including what to expect and how to get started.

How much time do I need to commit?

Volunteers typically dedicate a minimum of 5 hours per month, with flexible scheduling options to fit your availability. We encourage consistent participation to build skills and provide reliable support.

What training will I receive?

All volunteers complete a comprehensive training program covering active listening, crisis intervention techniques, resource navigation and organizational support. Ongoing support and refresher sessions ensure you feel confident and prepared.

Do I need prior experience in counseling or crisis support?

No previous experience is required. Our training equips you with the necessary skills, and our team provides continuous guidance as you gain experience in supporting callers.

How do I apply to become a volunteer?

You can apply online through our volunteer sign-up form or contact us directly for more information. We review applications promptly and schedule an initial interview to discuss your interests and availability. Find form below.

Ready to make a difference?

Join Contact Helpline’s volunteer team and help provide vital support to those in crisis. Your time and compassion can change lives.

Volunteer/Training Registration

Join Our Volunteer Team

Your time and compassion can provide vital support to individuals facing crisis. Volunteering with Contact Helpline means offering a listening ear and connecting people to the help they need. Every conversation you have can make a meaningful difference in someone’s life.

Ready to Make an Impact?

Whether you have a few hours a week or more, your involvement helps build a stronger, more caring community. Reach out to learn about training and how you can start supporting others through Contact Helpline.